Improve your Electronic Commerce course with this text

  • Updated Content for 2017

    The book is organized into 12 chapters grouped into 6 parts. Part 1 is an Introduction to E-Commerce and E-Marketplaces. Part 2 focuses on EC Applications, while Part 3 looks at Emerging EC Platforms, with two new chapters on Social Commerce and Enterprise Social Networks. Part 4 examines EC Support Services, and Part 5 looks at E-Commerce Strategy and Implementation. Part 6 is a collection of online tutorials on Launching Online Businesses and EC Projects, with tutorials focusing on e-CRM; EC Technology; Business Intelligence, including Data-, Text-, and Web Mining; E-Collaboration; and Competition in Cyberspace.

  • For Faculty

    Instructor's Manual :: A comprehensive reference to the materials in the text with teaching ideas and sample responses to all cases, questions and student work.

    Testbank :: A variety of true/false, multiple choice and essay questions to assess your students' understanding of the material in each chapter.

    Powerpoint slides :: A comprehensive set of slides (including figures) has been prepared to accompany each chapter of the text.

  • Real-World Materials

    Assessments, exercises, case studies, and class projects at the end of every chapter. Extensive, vivid case studies from businesses in different industries from all over the world. Website resources, numerous exercises, and extensive reference supplements.

  • Why Pay more?

    Compare our new text to competing E-Commerce titles and you will find they are MUCH less comprehensive (fewer Internet links, discussion of global issues and social commerce).

About the Authors

Efraim Turban is a visiting scholar at the Pacific Institute for Information System Management, University of Hawaii. He earned his M.B.A. and Ph.D. at the University of California, Berkeley. Previously, he was on the staff of several universities including City University of Hong Kong, Lehigh University, Florida International University, California State University Long Beach, Eastern Illinois University, and the University of Southern California. Dr. Turban is the author of over 100 refereed papers published in leading journals such as Management Science, MIS Quarterly, and Decision Support Systems. He is also the author of 20 books including Electronic Commerce: A Managerial Perspective and Information Technology for Management. He is also a consultant to major corporations worldwide. Dr. Turban's current areas of interest are Web-based decision support systems, using intelligent agents in electronic commerce systems, and collaboration issues in global electronic commerce.

Judy Whiteside attended Eastern Illinois University and received a B.S. in Recreation in 1972. She is a research specialist in e-commerce. She worked at Eastern Illinois University in the College of Business from 1989 to 2006. During this period she scheduled all the classes in business and the MBA program as well as ordering all the text books for the college. She proof read and edited books by Dr. Turban including Management Science, Decision Support and Expert Systems, Information Technology, Artificial Intelligence, E-Commerce, and Social Commerce. Over the years her duties increased to include research, updating information, and adding new views to the books. She served as coordinator of the books that include many co-authors both English speaking and English as a second language persons, so syntax became part of what she does. An innovative thinker and problem solver, she has added ideas to the books as they've come along. She also coauthored the Introduction to E-Commerce book and developed the PowerPoint presentations for a number of the books.

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David King earned his Ph.D. from the University of North Carolina at Chapel Hill. He worked for over 30 years as a manager and executive responsible for the design and development of large scale enterprise commercial software in the supply chain planning, retail planning and performance management arenas. Prior to retiring in 2014, he was the EVP of Product Development and Management at JDA Software. In addition to his work in commercial software, he has also authored and co-authored a number of published research papers and books in the areas of intelligent decision support, business intelligence, performance management, and e-commerce.

Jon C. Outland is the System Division Chair of Business for Herzing University, Menomonee Falls, Wisconsin. He holds a Ph.D. in Business Administration as well as a Master's in Business Administration (MBA), and a Master's of Science in Information Systems with an Electronic Commerce concentration. Dr. Outland teaches many courses in the MBA program, and specializes in concepts related to Project and Information Technology Management. He has been teaching and developing e-commerce and other business/IT courses online for over 17 years. Dr. Outland has more than 20 years of industry experience in high-tech companies and has been helping firms deploy e-commerce solutions since 1998. He is a certified Project Management Professional (PMP), and is personally interested in the creation and marketing of online solutions for small to medium-sized businesses.